Tuesday, 21 March 2017

Victoria Coach Station Information

164 Buckingham Palace Road - London SW1W 9TP
Phone: 0343 222 1234
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Ticket Hall

Open daily from 07:00 to 22:00.
Tickets for most coach companies can be purchased from the Ticket Hall at Victoria Coach Station.
The departures terminal closes at 01:00 and opens at 05:00. If you are travelling on an overnight service, please arrive 20 minutes before your coach is scheduled to depart
How to get to Victoria Coach Station

Victoria rail station is a 300 metre walk from the Victoria Coach Station.   

Left luggage

Opening hours

The left luggage facility is open daily between 07:00-22:45.

Security notice

All items of left luggage will be examined using detection equipment, so you may be asked to open your bag for physical inspection. If you refuse, your luggage will not be accepted and the police will be notified.

Left luggage tariffs

  • Up to two hours: £3 per item (no weight consideration)
  • 2-24 hours: £5 per item under 20kg
  • 2-24 hours: £7 per item over 20kg
  • Multiple days charged at daily rate as above (£5/£7 by weight)
Deposits left longer than 24 hours are charged at multiples of the full 24-hour rate per item.

If you are arriving at Victoria Coach Station (VCS) by coach, porters will be available in Arrivals. Our porters can help you get to:
  • Departures
  • Victoria rail and Underground stations
  • The Green Line coach terminal
If you are departing from VCS by coach and require the assistance of a porter, either speak to a uniformed member of staff or visit the Mobility Lounge by Gate 0 in Departures.
All licensed luggage porters at the station are self-employed and rely on your generosity for their income. A payment for their services will be expected.
Toilets and baby change
Toilets can be found:
  • By Gate 2 in Departures (via stairs to basement level)
  • By Gate 12 in Departures (at ground level)
  • In Arrivals (unisex toilets, at ground level)

Accessible toilets

Easy-access toilets for people with impaired mobility can be found:
  • In Arrivals
  • Inside the Mobility Lounge, opposite Gate 0 in Departures
If you don't carry a Royal Association for Disability and Rehabilitation (Radar) key, please ask the attendant in Arrivals or inside the Mobility Lounge.

Baby changing rooms

Baby changing rooms, for both mums and dads, are located next to the toilets in Arrivals and next to the toilets by gates 2 and 12 in Departures.

Pay phones
There are a number public payphones located in Departures and Arrivals. There is also a MiniCom-enabled payphone next to the information desk in the main entrance of Departures.

Bureaux de change

Bureaux de change are located in Arrivals and inside the main entrance in Departures.

Cash machines

Cash machines are located by Gate 1, inside the main entrance to Departures and in the Arrivals terminal.

Refreshment facilities are available throughout Departures and Arrivals. Shops include:
  • Delice de France - by Gate 5
  • Burger King - opposite Gate 1 
  • City Kiosk - in Arrivals 
  • Il Corriere - in Arrivals 
  • Treats - by gates 3, 11 and 12 
  • Upper Crust - by Gate 4 
  • Whistlestop - main entrance and by Gate 13

Coach Companies

Victoria Coach Station is the largest coach station in London, located in the central district of Victoria in the City of Westminster. It serves as a terminus for many medium- and long-distance coach services in the United Kingdom and is also the departure point for many countryside coach tours originating from London. It is operated by Victoria Coach Station Limited, a subsidiary of Transport for London (TfL).
It should not be confused with the nearby Green Line Coach Station for Green Line Coaches, or with Victoria bus station which serves London Buses operated by TfL.

Victoria Coach Station was opened at its present site in Buckingham Palace Road, Victoria, in 1932, by London Coastal Coaches, a consortium of coach operators. The building is in a distinctive Art Deco style, the architects for which were Wallis, Gilbert and Partners.In 1970 the coach operators' association which managed the station became a subsidiary of the National Bus Company.
In 1988, ownership of Victoria Coach Station Limited was transferred to London Transport. In 2000, Transport for London was formed and took over the station.
The freeholder of the site, Grosvenor Group, announced in 2013 that it wishes to redevelop the site and relocate the station elsewhere in London.However, the building was listed at Grade II by English Heritage in 2014.


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